FAQ's

Where do you deliver?

We deliver to businesses in towns listed on our map. Check with us if your town is not listed.

What is the minimum amount I can order for delivery?

Our minimum order is $75.00, however if you are a Lactalis billed customer your minimum is either 4 crates of professional milk or 3 full crates of mixed product.

What does delivery cost?

There is no delivery fee for Wholesale customers. Retail customers send us a message via Contact us and we will provide you with the cost.

Can I have my order delivered to my house?

No, only to a business address as our trucks cannot safely move through suburban streets.

What do I do if something isn’t correct in my order?

Please contact our office immediately on contact@thefoodshed.com.au or 03 5721 7114 and our staff will be able to help you through your issue. Also see our returns policy.

What time do I need to place my order?

This will vary depending on the product, there are cut off times for ordering some products. Check out the product on the portal and it will tell you if there is a strict cut off time.

Can I arrange a gift box?

Absolutely! It might be a cake for a special occasion or a box of interesting products for the pantry. Contact us and we will explain how it works. Pickup from our store only.